Conflict Survival Kit
By:Daniel B. Griffith,Cliff Goodwin
Published on 2012-01 by
Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.
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Book ID of Conflict Survival Kit's Books is Qbe4ygAACAAJ, Book which was written byDaniel B. Griffith,Cliff Goodwinhave ETAG "snmimkXu2uA"
Book which was published by since 2012-01 have ISBNs, ISBN 13 Code is 9780132741057 and ISBN 10 Code is 0132741059
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